Our business hours are Monday - Friday, 9am - 5pm Eastern. Weekends are by appointment only. Closed major holidays.

We have two locations.

1. 4130 Rowan Road #4, New Port Richey, FL 34653
2. 3020 49th Street N, St Petersburg, FL 33710.

You'll receive an Online Portal Activation email or text message from us. 

1. Click Activate Now in the email, or tap the link in the email, or tap the link in the text message to establish a strong password to activate your portal.
2. Bookmark, create a shortcut icon for the login page or download the mobile app so it is easy to return at any time.
3. You will receive a confirmation email once your portal is activated.

If you see a message stating you cannot make online payments, please contact your property manager or our office.

1. On the Home or Payments tab, click Pay Now to make a one-time payment.
2. If you have saved payment methods those will be displayed, or you can Create a New Payment Method.
3. If you are creating a new payment method, you will select the payment method type: Credit or Debit card or eCheck (direct withdrawal from bank account). You can then enter the associated payment information and click Continue.
4. Review the Payment Date and Payment Balance information for accuracy. If you are paying with a credit or debit card, the transaction fee will be displayed. You can switch to eCheck to avoid paying this fee if desired.
5. Once you have verified all your payment information, click Make This Payment Now. You will receive a confirmation email once the payment is successfully submitted. The payment may take a few days to process and clear your account. If you didn't receive a confirmation email your payment may not have been received, please reach out to us if this happens.

1. On the Home or Payments tab, click Set Up Autopay to create an automatically recurring payment
2. If you have saved payment methods those will be displayed, or you can Create a New Payment Method.
3. If you are creating a new payment method, you will select the payment method type: Credit or Debit Card or eCheck (direct withdrawal from bank account). You can then enter the associated payment information and click Continue.
4. Give the payment a name, select whether you want to pay a fixed amount or your outstanding balance, choose the payment start date.
5. Click Create Autopay. You will receive a confirmation email when your payment processes. You can review your autopay details on the Payments tab of your Online Portal.

You’ll receive an email notification any time your property manager sends you a document securely to your Online Portal. Navigate to the Shared Documents tab to access these documents.

If you rent multiple units from your property management company and you wish to make payments or details for a different unit, click View Another Unit, then click the button for the unit you wish to view. Each unit must be activated separately, so if you don’t see the unit you’re looking for, contact your property manager.

Your electronic lease will appear as soon as you log into your Online Portal. Read through the document carefully and select the first initial line you see. You will be prompted to enter your full name and initials to create your electronic signature. As you read through your lease, click every initial and signature line that you see to provide your electronic signature until you have reached the end of the document.

If you received an email that you have a lease renewal offer in your Online Portal, you can review the lease details on the Home tab of your portal. Review the offer(s) in the banner, then click View to begin signing the renewal offer of your choice.

Your lease will display when you log in to the Online Portal. If you have dismissed it to sign it later, you will need to log out and log back in for it to appear again.

If your property manager has contacted you saying you have not finished signing your lease document, you have likely missed an initial line either in the middle or at the bottom of a page. Scan through each page of the document to locate the missing signature or initial line. There will be an initial line at the bottom of every page (including addenda) and a final Sign and Accept page where you will provide your full signature.

Navigate to the Account Profile tab of your Online Portal, then click Edit Electronic Signature in the Signature block. Enter your legal full name and initials, then click Save.